Everything you need to know about the 2019 NFL London Games
TIMINGS
The stadium opens 2 hours prior to Kickoff and we encourage you to arrive early as there will be enhanced security measures in place. We advise you to take your seat 30 mins before the game starts to enjoy the pre-match activities.
Houston Texans VS Jacksonville Jaguars
Tailgate will be located near Olympic Way and will be open from 9am until 1:30pm GMT. Kickoff is at 2.30pm GMT.
If you are not at the stadium you can watch the game LIVE on BBC Two as well as NFL Game Pass.
TICKET INFO
You can collect your tickets from the Ticketmaster & NFL Collections point located at the West Ticket Office on the North Side, B1 Mezzanine Level. If you are collecting Club Wembley tickets, head to the Club Wembley Collections point at the East Ticket Office on the North Side, B1 Mezzanine Level. Ticket office opening hours are as follows:
Houston Texans VS Jacksonville Jaguars: Open from 9am - halftime
Please bring the bank card you purchased the tickets with, your order confirmation and valid photo ID. For all ticket queries, in the first instance, please return to your point of purchase. Ticketmaster, Club Wembley and On Location are the official sales agents for the 2019 NFL London Games. For Ticketmaster queries, please visit help.ticketmaster.co.uk prior to Gameday. If you have purchased via a team, you will need to contact them directly. If you purchased through any other unofficial channels, queries will need to be addressed by the seller.
Fans must enter the stadium via their colour zone. Check your colour zone on your Gameday ticket.
For any queries on Gameday, please head to the Paxton House Ticket Office located at the North West corner of the stadium.
TRANSPORT ADVICE
We encourage all supporters to travel by public transport. Please do check your journey before you travel - we advise that you keep up to date with local travel information at the Transport for London website tfl.gov.uk.
By Train/Tube
Wembley Park Station - Zone 4
Wembley Stadium Station - Zone 4
Wembley Central Station - Zone 4
By Car
Click on the below image to view our gameday guide.
TAILGATE
Tailgate is back! Head to Tailgate presented by Subway, located next to Olympic Way, to soak up the pre-game atmosphere from 9am-1:30pm.
Featuring a Mini Pitch and a variety of activations and freebies from Subway, Brand USA, Pepsi Max and Just for Men, Tailgate is the place to go for the chance to win some exciting NFL prizes and to test your football skills. You can also watch celebrity interviews with Sky Sports Neil Reynolds, catch some tunes at the stage, dive in to a variety of American-style food and drink options or browse the merchandise in the NFL Shop presented by Visa - Make sure you download NFL OnePass to get involved in the various activities!
The pre-game entertainment isn't just in Tailgate! Test your speed at the ever popular NFL Dash presented by Subway, which be found in Arena Square. Or head to Boxpark on Olympic Way and dive in to an array of different food options, from 9am-1:30pm.
NFL Tailgate NFL Stage (9am - 1.15pm)
Head to the NFL Stage for a variety of performances, interviews and audience participation! Highlights include:
NFL Tailgate Mini Pitch (9am - 1.15pm)
The Mini Pitch is the place to go to test your skills and watch NFL alumni as they take on NFL drills. Highlights include:
NFL Tailgate Big Rig (9.00am - 1.30pm)
Make your way to the Big Rig to snap a photo with the Vince Lombardi Trophy and get the chance to meet NFL alumni and cheerleaders:
NFL Tailgate Arena Square (9am - 1.30pm)
Head to Arena Square to find the NFL Dash presented by Subway and the Jaguars Zone! Test your skills and watch NFL alumni take on the challenge!
CLEAR BAG POLICY
NFL runs a strict Clear Bag Policy and there are no bag storage facilities available at Wembley Stadium or the surrounding areas. Please check the NFL Clear Bag Policy in advance of Gameday and note, clear backpacks are not permitted For full details please visit nfl.com/ukclearbagpolicy
If for any reason (medical) you require a bag that does not adhere to this policy, please contact us prior to event day and submit a ticket, selecting 'Medical Exemption Certificate' as the topic. You can submit a ticket by visiting help.wembleystadium.com/support/tickets/new.
SHOP
Want to avoid the queues on Gameday? Take advantage of our Click and Collect service - order by 11pm on Wednesday 30th October from europe.nflshop.com and you can collect any purchases on Gameday from the dedicated collection point next to the Superstore in Tailgate. If you have any queries regarding click and collect, please contact customer.services@fanatics-intl.com.
For merchandise on Gameday, you can head to the NFL Shop presented by Visa in Tailgate (please note, a game ticket is required to enter Tailgate) or one of the merchandise points inside the stadium, located at various points on levels 1, 2 and 5.
Houston Texans VS Jacksonville Jaguars
WIFI
WiFi is available throughout the stadium. Simply select the Wi-Fi network named 'WembleyStadium', fill in the form and accept the terms and conditions.
FOOD AND DRINK
There are plenty of food options for you to choose from in NFL Tailgate, Boxpark Wembley and within the stadium on levels 1, 2 and 5. Vegetarian and vegan options are available from select concessions on levels 1, 2 and 5. Please see a member of staff if you have any questions regarding the food offerings.
ACCESSIBILITY
If you have any queries regarding accessibility at Wembley Stadium, please call +44 800 093 0824 or visit wembleystadium.com/plan-your-visit. No pets are allowed in the stadium except for assistive purposes i.e. Guide Dogs.
NFL ONEPASS APP
Be sure to download the NFL OnePass App, the only place you can enter for the chance to win the ultimate Gameday experience! You and a guest could win a behind the scenes locker room tour featuring team alumni or exclusive access to the sideline or tunnel.
NFL OnePass is bundled with all the information you need to make the most of your day with us. You can find out more about food and drink offerings, see the Gameday schedule, join in the NFL activations in tailgate, check out the Stadium map and much more. And if you don't find what you're after, just *Ask Vince, *who is on hand to answer all your Gameday queries. Visit nfl.com/uk/onepass to register.
PUBS
From September 30 to November 3, three iconic central London pubs will be hosting all NFL London teams. The Barrowboy & Banker, The Telephone Exchange (both hosting the Chicago Bears, Carolina Panthers, Los Angeles Rams and the Houston Texans from) and The Admiralty (hosting the Oakland Raiders, Cincinnati Bengals, Tampa Bay Buccaneers and the Jacksonville Jaguars) will transform in to NFL fan hubs for the 2019 NFL London Games. For four weeks you can enjoy American-themed food and drink, guest appearances from former players and exclusive fan hub zones where fans can meet their American Football idols and soak up the atmosphere.
ATTENDING WITH CHILDREN
There are plenty of activations around the stadium for children (or big kids!) to get stuck in to. Head to Tailgate for an array of activities and get the chance to win some exciting prizes!
