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NFL London Games Digital Ticket FAQs 

All tickets for the 2025 NFL Games at Tottenham Hotspur Stadium will be available within the NFL OnePass app on your smartphone. We've put together the following guide on how to access, transfer and accept tickets.

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Your ticket will be available in the NFL OnePass app no later than 48 hours before Gameday. You will receive an email as soon as these are available. Please ensure you check your junk/spam folders.

Accessing your Tickets

Ensure you have downloaded the NFL OnePass app on your smartphone here

First time set up:

  • Scroll through to enable notifications and stay up to date
  • Select location and privacy settings
  • Click on United Kingdom to access the 2025 NFL London Game

Follow these steps:

  1. Click 'Access Your Tickets'
  2. Sign in to your ticketing account
  3. Select the relevant game
  4. Click 'View Ticket' where you can Add to Wallet. We recommend you do this prior to gameday

For further information, follow our guide here for further instructions on how to access, transfer and accept your tickets from within the OnePass app.

Transferring your Tickets

To transfer a ticket(s) to other members of your party, please follow the steps below:

  1. In OnePass, Click 'Transfer Tickets'
  2. Log in using your NFL London Games at Tottenham Hotspur Stadium ticketing details
  3. Select the ticket(s) you wish to transfer by ticking the box to the left of the ticket(s) and enter the First Name, Last Name and Email Address of the person you wish to transfer the ticket(s) to
  4. Select 'Transfer Now'. You will be shown a pop-up confirmation box, select 'Confirm Ticket Transfer'
  5. A 'Transfer successful' message is displayed

You'll then receive an email to confirm you have transferred the ticket(s).

Please note tickets can only be transferred once, so ensure tickets are transferred to the person using the ticket on Gameday. If you make a mistake when entering transfer details, you can withdraw the transfer and repeat the above steps.

If you withdraw a transfer, navigate to the same page as above and select 'Withdraw' and follow the steps. The person you transferred the ticket(s) to will receive a 'Transfer Withdrawn' email to confirm that the ticket they had been transferred is no longer valid.

You can see a history of the transfer activity for each of your tickets by selecting 'Ticket History'.

Accessing your Transferred Ticket

If you have been transferred a ticket for the 2025 NFL London Games, the ticket will be added to your account and available to view in the NFL OnePass app.

  1. Download the NFL OnePass app on your smartphone here
  2. Login using your NFL London Games at Tottenham Hotspur Stadium Ticketing details or activate your account if you have not logged in before.
  3. You can now view your tickets in the NFL OnePass app or add them to your Apple/Google wallet.

Ticket FAQs

How do I access my tickets for the 2025 London Games?

Follow our guide here on how to download NFL OnePass and login to your ticketing account in the app. If you are still having problems, please contact customer support here.

My login details to access my tickets are not working.

Ensure you are using your NFL London Games at Tottenham Hotspur Stadium login details and your account has been activated.

What if I don't have a smartphone?

If you or any of your guests do not have a smartphone please contact customer support here.

What if I can no longer attend the game? Can I get a refund?

Refunds are not available however you are now able to list your ticket for sale on TicketExchange for other fans to purchase.