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FEBRUARY 7, 2016

Gameday FAQs


Getting to the Game

Where is Levi's® Stadium located?

Levi’s® Stadium is located at 4900 Marie P. DeBartolo Way, Santa Clara, CA 95054.

What time do the gates open?

The stadium gates will open at 11AM on Super Bowl Sunday, simultaneously with the Stadium Entry Plazas and GameDay Fan Plaza Presented by SAP.

How can I get to the stadium on gameday?

If you are driving to Super Bowl 50, every vehicle entering Levi's® Stadium parking lots will need a parking permit. Only Super Bowl 50 ticketholders will be allowed in Levi's® Stadium parking lots on gameday. Permits can be purchased at superbowl.clickandpark.com.


Uber drop-off and pick-up location is in Red Lot 7, north of the stadium.


Taxi drop-off and pick-up location is on Calle De Luna, east of the stadium.


Black cars and limos should have purchased a parking permit for each fare at superbowl.clickandpark.com as there will be no designated black car/limo drop-off or pick-up area.


Super Bowl 50 Fan Express

Super Bowl 50 Fan Express is your roundtrip luxury bus ride to and from Super Bowl 50 at Levi's® Stadium on February 7, 2016. Fan Express offers multiple pick-up locations across the Bay Area, premium drop-off locations at the stadium and an easy way to exit when the game is over, all for one round-trip price. Visit sfbaysuperbowl.com/fan-express for more information.


Capitol Corridor

Regional public transportation service from Sacramento through East Bay to Levi's® Stadium please click HERE. Exiting the stadium: Capitol Corridor patrons must exit through Gate F and bear right on the Tasman Bridge, down the stairs to the ACE-Capitol Corridor platform.


Valley Transportation Authority

Visit VTA.org/SB50 for information on how to access Levi's® Stadium on gameday using VTA.


Please note: NO TRAIN TICKETS will be sold at Levi's® Stadium. All train tickets must be purchased in advance and be roundtrip.

Will there be road closures on Super Bowl gameday?

Tasman Drive will be closed from Great America Parkway to Calle De Sol.


Permitted vehicles will be allowed access from Calle De Sol to/from Centennial Blvd.


Lafayette Street will be closed southbound from Great America Way to Calle De Primavera.


All other roads will be open, but please visit quickmap.dot.ca.gov for traffic updates.


How do I receive alerts on road closures?

Updates on all roads leading to Levi's® Stadium can be found at quickmap.dot.ca.gov

I am traveling with a disabled person. What transportation options are available? Can I rent a scooter or wheelchair?

Green Lot ADA is designated as the ADA parking lot. A state issued ADA tag is required along with your parking permit. The person to whom the ADA tag is issued must be in the vehicle to gain access to the ADA parking lot. ADA parking permits can be purchased at superbowl.clickandpark.com.


At Levi's® Stadium, ADA staff will be onsite to assist guests with disabilities to and from their seats. There will be no rental of wheelchairs or scooters.

Is there a specific area where I can unload a wheelchair from a vehicle?

Green Lot ADA will be the designated ADA parking lot and will accommodate the unloading of a wheelchair from each parking space (1.5 spaces per vehicle). Guests must have a Green Lot ADA parking permit along with a state issued ADA tag to gain access to the parking lot. The person to whom the ADA tag is issued must be in the vehicle to gain access to the ADA parking lot. Parking permits can be purchased at superbowl.clickandpark.com.

Is there a place where I can be dropped off near the stadium if my ride does not have a parking pass or ticket?

There is not a designated drop off area if your ride does not have a ticket or parking permit.

Are shuttles available from my parking lot to the stadium?

There are no shuttles to the stadium from any of the parking lots. Any shuttles that typically run for 49ers regular season games will not be running for Super Bowl 50.

What time do the parking lots open and close?

All lots open at 9AM and close two hours after the end of the game. Overnight parking is not available.

Are there any transportation restrictions for the Super Bowl that are different from a normal game at Levi's® Stadium?

You must have a parking permit to gain access to Levi’s® Stadium parking lots on gameday. Parking permits can be purchased at superbowl.clickandpark.com for ticketed guests.

Fans who have a parking permit may bring their own food and beverages into the parking lot; however, grills and occupying additional parking spots with structures or tents will not be permitted on Super Bowl Sunday. Fans who bring their own food and beverages into the lot will not be permitted to take that food into the stadium.

Is there a VIP entrance?

All guests are subject to the same security screening procedures and should enter the Entry Plaza that they are directed to by Super Bowl Guest Services staff once onsite.

Where do I enter for club seats and suites?

Club and suite level ticketholders should enter the Entry Plaza that they are directed to by Super Bowl Guest Services staff once onsite. After passing through the Entry Plaza, club and suite level ticketholders should enter the gate designated on their ticket for easiest access to their seats.

Am I allowed to tailgate before the game?

You must have a parking permit to park in Levi’s® Stadium parking lots. Parking permits can be purchased at superbowl.clickandpark.com for ticketed guests. Fans who have a parking permit may bring their own food and beverages into the parking lot; however, grills and occupying additional parking spots with structures or tents will not be permitted on Super Bowl Sunday. Fans who bring their own food and beverages into the lot will not be permitted to take that food into the stadium.

What is an Entry Plaza?

All fans arriving to Levi’s® Stadium for Super Bowl 50 will pass through an Entry Plaza. The Entry Plazas will act as the main security checkpoint. Super Bowl Guest Services staff will be onsite to direct fans to the most convenient Entry Plazas from each arrival location at Levi’s® Stadium. The Entry Plazas will open at 11AM on Super Bowl Sunday. Due to heightened security, we encourage you to arrive early to avoid delays.


When leaving Super Bowl 50, fans should exit the game from the same Plaza that they entered through if utilizing the same mode of transportation that was used to get to the game. Fans can use the below as a guide.

• Fans taking Great America ACE or Lick Mill VTA from game - exit through Verizon Entry Plaza.
• Fans taking Great America VTA from game - exit through Snickers Entry Plaza.
• Fans taking an UBER from game - exit through Snickers Entry Plaza.
• Fans taking a TAXI from game - exit through Verizon Entry Plaza.

The Stadium Entry Plazas are sponsored by Pepsi, Snickers and Verizon.

Tickets


Are tickets still available for Super Bowl 50?

NFL Ticket Exchange powered by Ticketmaster is the only NFL approved resale site where fans can buy and sell verified authentic Super Bowl 50 tickets. Visit NFLTicketExchange.com to buy and sell tickets to Super Bowl 50.

Are there seats designated for wheelchairs?

Yes, but all ADA seating has been allocated for Super Bowl 50.

Do I need a ticket to be near the stadium on gameday?

Yes. In order to enter the security perimeter around Levi’s® Stadium, you must have a Super Bowl 50 game ticket and pass through an Entry Plaza for security screening.

Does my infant or child need a ticket to attend the Super Bowl?

Yes. Everyone who enters the stadium must have a ticket for the game, including children of all ages.

Do you need a different ticket to go on the field for the halftime show?

Only credentialed staff will be permitted on the field for the Pepsi Super Bowl Halftime Show.

How can I watch the game if I don?t have tickets?

Super Bowl 50 will air on CBS, so all those without tickets can enjoy the game in the comfort of their home or at their favorite local establishment.

Stadium Rules


What items are prohibited from the stadium?

Prohibited bags include, but are not limited to: purses or bags larger than 4.5" x 6.5", coolers, briefcases, backpacks, fanny packs, cinch bags/draw string bags that are not clear or exceed 12" x 6" x 12", luggage of any kind, computer bags, binocular cases and camera bags, and large traditional seat cushions that have pockets, zippers, compartments or covers.


The following prohibited item list is a guide only. It is not intended to be all-inclusive.

• Alcohol (unless purchased at an NFL venue)
• Animals (except assistive animals)
• Banner (any object that obstructs the view of another)
• Beach Balls
• Beverage (unless purchased at an NFL venue)
• Camcorders
• Aerosol Cans
• Coolers (of any size)
• Bottles
• Food (unless purchased at an NFL venue)
• Footballs
• Fireworks
• Frisbees
• Laser Lights and Pointers
• Mace/Pepper Spray
• Motorized Scooters and Skateboards
• Noisemakers and Horns
• Poles, Sticks, Missile like objects of any kind
• Selfie Sticks
• Strollers
• Tripods
• Umbrellas
• Weapons, knives and explosives
• Whistles

What size bag can I bring into the stadium?

The NFL strongly encourages fans not to bring any type of bag to the Super Bowl, but if necessary, those outlined below are permissible:

• Bags that are clear plastic, vinyl or PVC and do not exceed 12" x 6" x 12" OR
• One-gallon clear plastic freezer bag (Ziploc bag or similar), AND
• Small clutch bags, 4.5" x 6.5", with or without a handle or strap, can be taken into the stadium with one of the clear plastic bag options.
• An exception will be made for medically necessary items after thorough inspection at a gate designated for this purpose.

Will the stadium provide clear bags?

No, the NFL and Levi’s® Stadium will not provide clear bags on Super Bowl Sunday. Fans may use a one-gallon clear plastic freezer bag (Ziploc bag or similar) or clear bags may be purchased in advance on NFLShop.com or at the NFL Shop at Super Bowl presented by Visa, located at Moscone Center West. Other NFL Shop locations are listed on SuperBowl.com or in the official app for events leading up to the game, the Road to 50 app.

Will there be a bag check?

No. Please be sure you are familiar with the NFL's bag policy before arriving at Levi’s® Stadium on Super Bowl Sunday. Prohibited bags should remain in your vehicle, at your home or in your hotel room. The NFL, Levi’s® Stadium and the Santa Clara Police Department will not store prohibited or excluded items for spectators. Visit NFL All Clear for more details.

I am bringing an infant with me to the game; will I be able to bring in a diaper bag?

Bags that are clear plastic, vinyl or PVC and do not exceed 12" x 6" x 12" should serve the purpose of a diaper bag for Super Bowl Sunday.

Can I bring food/drinks into the stadium?

Only food and beverage purchased at NFL venues (GameDay Fan Plaza Presented by SAP, NFL Tailgate Party, NFL On Location) will be allowed into Levi’s® Stadium on Super Bowl Sunday. No outside food and beverage will be permitted.

What pregame events are open to general ticketholders on gameday?

Upon exiting the Entry Plazas, all Super Bowl 50 ticketholders are invited to visit GameDay Fan Plaza Presented by SAP before entering the stadium to take their seats. GameDay Fan Plaza will feature live concerts on the SAP Concert Stage, Vince Lombardi Trophy photo op, marching bands, participatory games, concessions and more! GameDay Fan Plaza will open simultaneously with the Entry Plazas at 11AM on Super Bowl Sunday.

Gameday Information


How do I find important alerts regarding the status of the game?

For exclusive in-stadium content and alerts, visit NFL.com/SBApp to download the official app


Follow @SuperBowl and @superbowl50 on Twitter for updates.


Questions about gameday or Super Bowl week events? Tag your posts with #SBQuestions.

What is the Super Bowl Stadium App?

The SUPER BOWL STADIUM APP is a must-have for any fan going to The Big Game. The SUPER BOWL STADIUM APP will enrich every fan's Super Bowl 50 experience starting long before kickoff until the last piece of confetti falls in Levi’s® Stadium. Before the game, fans can use the app to explore transportation options and find out what's going on before the game at GameDay Fan Plaza Presented by SAP. While at the game, fans can use the app to watch Super Bowl commercials, watch instant replays from four different camera angles and explore interactive stadium maps. The SUPER BOWL STADIUM APP can be downloaded by visiting NFL.com/SBApp or the app store. Available as a standalone app on iOS and Android and in NFL Mobile on Windows 8.1+ devices.

Is there a map of the seating bowl?

Yes. Visit SuperBowl.com or download the official app to view maps of Levi’s® Stadium for Super Bowl 50. Learn more about all Super Bowl 50 app experiences at NFL.com/SBApp.

What time is kickoff?

Super Bowl 50 will kick off at 3:25PM PT on Sunday, February 7, at Levi’s® Stadium in Santa Clara, CA. Fans are encouraged to arrive early to enjoy GameDay Fan Plaza Presented by SAP before entering the stadium and pregame entertainment in the stadium prior to kickoff.

What will be available for purchase inside the stadium?

Officially licensed Super Bowl 50 merchandise, food and beverage will be available for purchase inside Levi’s® Stadium on gameday.

Is there Wi-Fi in the stadium?

Yes. Levi’s® Stadium is equipped with Wi-Fi and is expected to support fans? social and digital media needs throughout gameday.

Is the stadium wheelchair accessible?

Yes. Levi’s® Stadium elevators and escalators are available to accommodate guests with disabilities.

Can I watch the game at NFL Experience Engineered by GMC or Verizon Super Bowl Central?

No. On Super Bowl Sunday, NFL Experience Driven by Hyundai closes at 2PM, and Super Bowl City Presented by Verizon closes at 3PM.

Are there medical personnel at the stadium I can call?

Should you need immediate emergency medical assistance, please call 911.


In non-emergency situations, guests requiring medical assistance should contact any uniformed staff member or visit a First Aid station.

Gameday Weather


What are common temperatures for Santa Clara, CA, at the beginning of February?

The average low temperature for Santa Clara in February is 44F, and the average high temperature for Santa Clara in February is 60F.

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